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ScripterCam

Support

We’re a small team — we read every email and reply quickly.

ScripterCam is a teleprompter app for creators — write or import a script, set your scroll speed and font size, mirror it for a teleprompter rig, and record. Published by Corvora. If something isn’t working, you have a question about a feature, or you’d like to suggest an improvement, the fastest way to reach us is by email.

Contact us
We typically reply within 1 business day. Please include your device model, OS version, and the app version (Settings → About) so we can help faster.

Frequently asked questions

How do I start the free trial?

Open the app and tap a locked feature, or open the Subscribe screen. Choose the Yearly plan to get a 7-day free trial — Apple (or Google) won’t charge you until day 7, and you can cancel any time before then in your store settings without being charged. The trial is only available on the yearly plan.

How do I restore my purchase on a new device?

Sign in to the new device with the same Apple ID (or Google account) you used to purchase. Open ScripterCam, go to the Subscribe screen, and tap Restore Purchases. Your active subscription will be re-applied automatically. If nothing happens, double-check that you’re signed in to the same store account under Settings → [your name] → Media & Purchases on iOS, or in the Play Store account picker on Android.

How do I cancel my subscription?

Subscriptions are billed by Apple or Google, so cancellations are managed in your store settings — not inside ScripterCam. On iPhone: Settings → [your name] → Subscriptions → ScripterCam → Cancel Subscription. On Android: Play Store → profile → Payments & subscriptions → Subscriptions → ScripterCam → Cancel. Cancellation stops the next renewal but does not refund the current period — you’ll keep access through the end of your paid period.

Why does the app ask for a subscription?

ScripterCam gives you a free 5-minute trial of recording features. After that, continued access requires a ScripterCam Pro subscription (monthly or yearly, with a 7-day free trial on the yearly plan). The subscription supports ongoing development, new features, and platform updates.

Can I get a refund?

Yes — refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. Refunds for Play Store purchases are handled by Google at play.google.com/store/account/subscriptions. Sign in, find the ScripterCam purchase, and request a refund — the store reviews refund requests directly. ScripterCam does not process refunds itself.

Where are my scripts stored? Can I sync them between devices?

All scripts, settings, and preferences are stored only on your device — we don’t upload, back up, or sync them. That’s by design (we collect almost nothing about you). To move scripts between devices today, copy and paste the text manually, or use the share/export option in the script editor. Cross-device sync is on our roadmap.

The scroll speed or mirror isn’t behaving like I expect.

Email us at [email protected] with what you’re trying to do, what’s happening instead, and (if possible) a short screen recording. We’ll figure it out with you.

Where can I read your Terms and Privacy Policy?

You can read the Terms of Use and Privacy Policy. The short version: we don’t collect personal information, run analytics, or sell data — your scripts and settings stay on your device.

Still stuck?

Email [email protected] with a short description of what you’re trying to do and what’s happening instead. A screenshot or screen recording is always helpful. We’ll get back to you.